How can we help?

Bubble is currently in beta. If something is unclear or not working, send us a note and include the type of phone you’re using and what happened.

Useful first steps

• Check that Bubble has location and notification access in your phone’s Settings.
• Open Bubble and use Settings to confirm location sharing is enabled.
• Install the latest beta update before reporting a repeatable problem.

Delete your account

You can delete your Bubble account, and the data held with it, yourself:

1. Open Bubble and go to Settings.
2. At the bottom, under Account, choose Delete account.
3. Check what will be removed, then confirm with the code we email you. Deleting is permanent and cannot be undone.

This removes your account, bubble memberships, latest location, activity, push tokens and profile pictures. If you are the only administrator of a bubble that other people are in, you will be asked to appoint another administrator, or to delete that bubble, first. To leave everything but keep your account, use Leave all bubbles and erase instead.

If you can no longer open the app, email support@bubbleapp.online from the address your account uses and we will delete it for you.

Your data and privacy

Settings also lets you download a copy of your data, choose how long your activity is kept, and see who can see you. Read the privacy policy for more information, or email support@bubbleapp.online.